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Saturday, October 20 • 11:00am - 11:30am
Building a Human – Centered Tech Company

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There is a growing need for tech companies to take greater responsibility for users' privacy and for the way their business models produce social impacts. Regulations like the General Data Protection Regulation in the EU and California's proposed bill AB 2182 are forcing penalties for uses of personal data that had previously been considered legally acceptable, even if they creeped some people out. How do we build companies that listen to the canaries in our data mines, the employees who are more easily creeped out, the employees who are particularly adept at imagining the unintended impacts of the technology they are building?


This talk presents a reporting structure for listening to the canaries and broad, critical thinkers among our tech staff. I discuss how to make these conversations productive, how to reward employees for coming forward, and how to assess which anxieties require further investigation and action. Inviting all employees to hone their ethical imaginations about the impact of the products they are building is a good first step. Building organizations that are capable of listening to and rewarding employees for their critical thinking skills, tech companies will be more resilient to future regulation and more beneficial to the communities they serve and in which they operate.

Speakers
avatar for Laura Noren

Laura Noren

VP, Obsidian Security Inc
Laura Norén is VP of Privacy and Trust at Obsidian Security in Newport Beach, CA. She also holds Visiting Scholar positions at NYU's Center for Data Science and UC Berkeley's Berkeley Institute for Data Science. Her public facing research focuses on challenges and opportunities of... Read More →


Saturday October 20, 2018 11:00am - 11:30am
Ballroom # 408A